Privacy Policy

AI Team Force ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI Agents (Sella and Rally), and interact with any related services, sales, marketing, or events (collectively, the "Services").

Personal Information

• Contact Details: Full name, email address, phone number, and company name
• Account Credentials: Login information or OAuth tokens for single sign-on

Usage Information

• Analytics Data: Interactions with our Services, pages visited, features used
• Device & Network Data: IP address, browser type, device type, operating system

Cookies and Similar Technologies

• We use cookies, web beacons, and similar tracking technologies
• You can control cookie preferences through your browser settings

Lead & Conversation Data

• Sella: Visitor engagement data, buying intent scores, and qualification information
• Rally: Voice interactions and call data for performance improvement

Service Delivery

• Providing and maintaining Sella and Rally functionality
• Managing user accounts and processing orders
• Facilitating communication between users and our AI agents

Sales & Marketing

• Responding to inquiries and providing quotes
• Sending promotional and transactional communications
• Analyzing marketing effectiveness and user engagement

Analytics & Improvements

• Analyzing trends and usage patterns
• Developing new features and services
• Improving AI agent performance and accuracy

Your information may be transferred to—and maintained on—computers located outside of your state, province, or country where data protection laws may differ from yours.

• We implement appropriate safeguards for international transfers
• Standard Contractual Clauses are used where required
• Data protection agreements with service providers

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.

• Account information: Retained while account is active
• Conversation records: Kept for performance analytics and training
• Marketing data: Maintained until opt-out or as required

Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a supervisory authority

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.